When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as:
i) Your Name
ii) Company Name
iii) Telephone Number
iv) Email Address
v) Any postal addresses that you provide
This information will be taken from you at the time that you make a purchase through our online store, or make contact with us through the contact us page on our online profile.
We use this information for the following reasons:
i) Process any orders you make through our ecommerce platform
ii) Improve our products and services
iii) For marketing our products and services to you
iv) For market research
When you browse our store, we also automatically receive some information including your computer’s internet protocol (IP) address, browser type & operating system used; this is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
This site needs cookies to operate and will issue a cookie to enable you purchase from our website. When you register your account details with us, or with any browsing or use of the site you grant permission and consent for this cookie to be placed on your computer.
Full details on cookies here: Cookie info
Email marketing : With your permission, we may send you emails about our store, new products and other updates.
We do not share your personal information with anybody and we never provide or sell customer information to third parties.
SECTION 2 - Consent:
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
SECTION 4 - Our online store:
Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - Third party services:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Throughout our website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this us; and
(c) the website from which you link to this Website does not contain offensive, defamatory or otherwise controversial content or, content that infringes any intellectual property rights or other rights of us or any third party.
By linking to our store you shall indemnify us for any loss or damage suffered as a result of such linking.
SECTION 6 - Security:
We are totally committed to ensuring that the data you provide is handled securely and have put in place suitable physical, electronic and managerial processes to safeguard your information and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Any financial information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption & we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
For your utmost security & peace of mind, this website & payment gateway are protected by Sift Science Inc. who are a world leader in online payment safety.
version 6.18a © Willys-Hifi Ltd. Registered in England, Company No. 9547526. VAT No. 212054758